In addition, ensure that the certificate is signed and dated (if applicable). Please verify that the entity name on the certificate matches the name on your Zoom account.Įnsure that all required boxes are checked and all required fields are properly filled in. Does the entity name on the certificate match the name on your account?.Documents such as business licenses, permits, or registrations, or federal documents such as Forms W-9 or 501(c)(3) determination letters, are not considered acceptable documentation for sales-tax exemption purposes. An exemption certificate, a resale certificate, or a direct-pay permit will be acceptable. You should submit a certificate for the state that corresponds to the “sold to” state on your Zoom account profile. When submitting a tax exemption certificate, kindly take note of the following guidance: Upon approval of your exemption certificate, all applicable taxes that are eligible for exemption will be refunded or credited to you. In these situations, your Tax Status will be update to Pending. If a valid tax exemption certificate was submitted, your Tax Status will update to Exempt.Ĭertain tax exemption certificates require our tax experts to review. A popup window will appear to validate your exempt status. On the Billing Information tab under the Sold to Contact section, click Edit and then Verify Tax Exemption Status.
In the navigation panel, click Account Management then Billing.Sign in to the Zoom web portal as the account owner or Admin.Follow the on-screen prompts to submit your tax exemption certificate.Įxemption certificates for existing customersįor existing customers, your tax exemption certificate can be submitted on the Billing page.On the Payment page under the Sold to Contact section, click on Verify Tax Exemption Status.Exemption certificates for new customersįor new customers, please submit your tax exemption certificate under Tax Status on the Payment page of your purchase. If you have a certificate of tax exemption, please follow the instructions below to submit your exemption documentation. The amount and type of tax collected depends on your location, the type of products/services purchased, and the applicable rules of the state and local jurisdiction. collects sales and other applicable taxes. state and local sales tax law requirements, Zoom Video Communications, Inc.
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